At Joelcogen, we respect the creative work of others and expect our users to do the same. In accordance with the Digital Millennium Copyright Act (DMCA), we respond promptly to valid notices of alleged copyright infringement.

How to File a DMCA Notice

If you believe that content on our Website infringes your copyrighted work, please submit a written notice to our DMCA Agent containing the following:

• Identification: A clear description of the copyrighted work claimed to have been infringed.

• Location: The exact URL or specific location of the infringing material on our Website.

• Contact Information: Your full legal name, mailing address, telephone number, and email address.

• Good Faith Statement: A statement that you have a good faith belief that the use of the material is not authorized by the copyright owner, its agent, or the law.

• Perjury Statement: A statement, made under penalty of perjury, that the information in your notice is accurate and that you are authorized to act on behalf of the copyright owner.

• Signature: Your physical or electronic signature.

Submit Notices To:

• DMCA Agent: Joelcogen

• Email: support@joelcogen.com

• Address: 11005 Morrison St #105, North Hollywood, CA 91601, United States

Counter-Notification Process

If you believe your material was removed by mistake or misidentification, you may submit a counter-notification. This must include your contact details, the identification of the removed material, a statement under penalty of perjury regarding the error, and your consent to federal court jurisdiction.

Upon receipt of a valid counter-notification, we may restore the content within 10–14 business days unless the original copyright holder initiates legal action.

Electronic Communications

By accessing joelcogen.com, creating an account, or placing an order, you consent to receive electronic communications from us. These include:

• Order confirmations and shipping updates.

• Account security alerts and support responses.

• Marketing messages (only if you have opted in).

You agree that all electronic agreements, notices, and disclosures satisfy any legal requirement that such communications be in writing.

Managing Your Preferences

You can opt out of marketing emails at any time by clicking the "Unsubscribe" link at the bottom of our emails or by contacting us at support@joelcogen.com. Please note that you will continue to receive essential transactional emails regarding your orders.